Q & A

Click the appropriate link to answer your important insurance questions!

• When is it time to update my coverage?
• What should I expect from O’Connor & Co.?
• How will O’Connor & Co. work with me if I have a claim?
• What do I need to know in case I have a car accident?
• How can O’Connor & Co. Insurance help my small business be more competitive?
• What do you mean by Risk Management?
• Does O’Connor & Co. Insurance Agency specialize in one type of Business Insurance?
• Why have I been hearing so much about Long-term care insurance
• Do I need a Life Insurance Policy?
• Why should I turn to an insurance agency for investment help?

Q: When is it time to update my coverage?

A: Insurance is really about protecting the things important to your life against the unexpected. So, anytime you make significant changes in your life it’s a good time to think about updating your insurance coverage.

Here are some good examples:

• A change in marital status
• An addition to the family
• Kids away at College
• Changes in your income
• A new job or new business
• Retirement
• New drivers in the household
• Paying off a home or car loan
• Improvements to your home
• Moving to a new apartment
• New Jewelry, computer equipment, or other expensive items

Q: What should I expect from O’Connor & Co.?

A: In a word, Service. We think a good agency will offer you several things: we’ll take the time to figure out what your needs are, we’ll help you make an informed decision, we’ll answer your questions quickly, and we’ll stick by you throughout the claims process. A good agency should also offer extras, such as local offices, bilingual staff and registry services.

Q: How will O’Connor & Co. work with me if I have a claim?

A: In an emergency, you can reach us 24-hours a day. Call us at (800) 254-9594. You can also report a claim on-line by visiting the website of the company that writes the business. We will help you sort out the situation, gather information and submit your claim as quickly as possible. We’ll continue to work with you, helping you see a traumatic experience through to a swift resolution.

Q: What do I need to know in case I have a car accident?

A: Most importantly, stay calm.

• Don’t move an injured person – unless they are in immediate danger and you are in a position to provide assistance.
• Don’t move your car unless it is impeding the flow of traffic and you are being told to do so.
• Don’t blame the accident on anyone – especially yourself. Calmly wait for an officer to arrive and calmly explain the situation to them.
• Be sure to exchange information between yourself and the other driver. Be sure to get the license plate number, the make and model of the car, the name of the driver and any passengers in the car, all the license information on the driver.
• It’s not a bad idea to have a disposable camera in your glove box so that you can take pictures from the scene of the accident (your cell phone may have a camera too).
• Call our agency immediately so that we can file the claim.

Q: How can O’Connor & Co. Insurance help my small business be more competitive?

A: We’ll certainly do more than just sell you an insurance plan. We’ll advise you on how to use insurance wisely to meet your financial and business goals. We begin by sitting together and looking at how your business approaches and manages risk, then we’ll develop a risk management plan catered specifically for your business.

Q: What do you mean by Risk Management?

A: It means identifying the factors that are a financial or property risk for your business, the figuring out the best ways to navigate those risks. Succeeding in business is all about managing risk. Insurance is one component of a risk management strategy, but it is not the only solution.

Q: Does O’Connor & Co. Insurance Agency specialize in one type of Business Insurance?

A: We serve a large and diverse business community. Therefore, we offer literally hundreds of insurance products to serve the needs of all our clients. Because of our size, we can choose among insurance companies to help our clients find just the right coverage. Whether this means one policy from one company, or a variety of policies from specialized providers, we’ll cater a plan to suit your business needs.

Q: Why have I been hearing so much about Long-term care insurance?

A: People are discovering that long-term care insurance provides a means of paying for extended care without exhausting personal finances. As the general population gets older, long-term care which includes nursing home and in-home care has become a costly necessity for many families. Families that don’t have long-term care insurance can find their homes, savings, and other assets in jeopardy as they struggle to pay for the costs.

Q: Do I need a Life Insurance Policy?

A: Almost everyone can benefit from a Life Insurance Policy. It is the best way to ensure that your survivors remain financially secure. Life insurance serves several purposes. First, it can provide mortgage protection, ensuring that your family would not need to give up their home. Secondly, it also serves as replacement for income lost by a family wage earner. Another benefit is that it can also help pay for services provided by a family member who usually works in the home.

Q: Why should I turn to an insurance agency for investment help?

A: There are certainly many choices when it comes time to invest. We believe that working with one agency for insurance and investment helps you keep an eye on your overall financial well-being, and all the things that are important in your life. As a full service agency, with our emphasis on service, O’Connor & Co. offers you access to a whole team of professionals who can help you make good decisions about your future.

Return to Main Page

O'Connor & Company Insurance Agency, Inc. - PO Box 1458 - Dudley, MA 01571
E-Mail us at: danielO@oconnorinsur.com | View Our Privacy Notice
Our offices are open Monday-Friday 8am-5pm and our Dudley office is open Saturday's from 9am-12noon.
Website Design © 2007, Insurance Web Sales